Report a ClaimReport the injury within 24 hours of the incident via iCE online, phone, fax, or mail.
55 Walkers Brook Road
Reading, MA 01867
Claim Reporting Checklist
At the time of the incident…
- Report the claim via Internet or by calling 781.683.1000 or by sending a fax, within 24 hours of the loss, to 781.246.3425. Prompt action minimizes your employees’ time away from work!
- Have the employee sign a Medical Authorization. Prompt action minimizes claim payments.
- Report the incident to your supervisor immediately. Your supervisor should complete an Accident Investigation Report. This helps hold supervisors accountable and raises awareness to prevent future losses.
- Take a photo of the accident site if needed.
Please complete the above information immediately after a loss and forward to your claim representative within 24 hours of the incident.
If you have any questions or would like an updated claim packet, please contact your claims representative.